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Open This Before You Share Your Details

We collect only what your account actually needs: your name, mobile number, date of birth and the wallet details you use for bKash, Nagad or Rocket deposits.

Wallet details encryptedNo selling your numberAccess on requestBangladesh support
CEO Game Online Open This Before You Share Your Details
PRIVACY CONTACT PATHS

Reach Us About a Privacy Request

Privacy questions don't go into a general queue and get forgotten. Tell our live chat team it's a data request and they'll route it to the team that handles account records. Have your registered mobile number ready — the same one tied to your bKash, Nagad or Rocket transfers — because we confirm identity before we discuss anything stored on your file. If you want a copy of your data or a correction, say so plainly and we'll tell you what proof is needed.

Live chat request Open chat from any lobby page, say you have a privacy request, and share your registered mobile number. The agent passes it to the records team and gives you a reference.
Email your file request Write from the email on your account and describe what you want: a copy of your data, a correction to your name, or deletion. Attach ID if we ask for it.
Wallet detail changes Changing the bKash or Nagad number on your account wallet needs a verification step, since payout details are the part fraudsters target first. Chat handles this directly.
SECURITY IN PRACTICE

Check How We Protect Your Account

Security here is practical, not decorative. Your session runs over an encrypted connection, login uses an OTP sent to your registered mobile number, and payout requests are matched against the wallet name we already verified. Cookies keep you logged in and remember which lobby section you left — sportsbook, live tables, or games like Crash Skyrise — and you can clear them from your browser whenever you like. If something looks wrong on your account, tell us fast.

What we store

Registration details, verified ID, transaction records for bKash, Nagad and Rocket, plus bet and game history. No wallet PINs, no card CVV, no message contents from your phone.

Cookies and tracking

Session cookies hold your login and preferences; analytics cookies show us which pages break on mobile. Block or clear them in your browser settings — the lobby still loads without them.

How long we keep it

Records stay while your account is active and for the retention period applicable in the regions we serve. After that, files are removed or reduced to anonymous transaction totals.

Requesting a change

Ask through live chat or email and we'll confirm your identity first. Corrections to name spelling or contact details are usually straightforward once documents match.

Ask What You Really Want to Know

These are the privacy questions our chat team gets most from Bangladesh account holders — mostly about wallet safety, document storage and how to get information removed. If your situation isn't covered, message us and we'll answer against your actual account rather than a template.

No. You approve every transfer inside your own bKash, Nagad or Rocket app, so the PIN never reaches us. We only record the sender number and transaction ID to credit your account wallet.

Yes. Message live chat from your registered number and ask for your account file. We confirm identity first, then send what we hold — registration details, transaction records and game history.

It moves to restricted storage that only the verification team can open. We keep it for the retention period applicable in the regions we serve, then remove it from active systems.

We don't sell contact details. Payment processors and support tools get only the minimum needed to complete a task, and streaming partners such as Evolution never receive your personal information.

Tell chat you want promotional contact switched off, or use the unsubscribe link in any email. Account and payout notices still come through, since those relate to your money.

You can request closure at any time. Some transaction records must stay for the period applicable under your local law and eligible regions before the remaining data is cleared.
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Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.